This privacy policy sets out how have2haveit manage, process and protect any personal information that you provide us with when you use the have2haveit.co.uk website or visit us in our Haslemere shop.

 

Have2haveit is committed to protecting your privacy. Any information that you provide when using this website will only be used in the ways stated in this privacy statement. We may review and update our privacy policy every so often, so please check this page regularly to make sure that you are still happy to accept it.  

​

 

We may collect

​

• Your name, email address, mobile number, subscription time & date, IP address

• Your postal address (if you have asked us to send you an item)

 

Use of your data

​

Your data may be used to contact you in relation to any enquiries, purchases or returns.

​

If you have consented to allow us to email or text you for marketing purposes, we may contact you with special offers (such as sales and promotions), events, and arrivals of new stock or collections, which we think you will find of interest.

​

We do not share your data with any third party without your explicit consent (for example, should a supplier need to post to you a requested item).

 

Data Storage

​

If you subscribe to our newsletter via the website, your contact information is stored within our cloud based customer database. Access to this is controlled by secure data storage technologies and strictly limited to have2haveit employees and contracted staff.

​

If you complete a contact postcard in store, we transcribe your information into our cloud based database. We also retain the postcard in our manual filing system, stored at 14e West Street, Haslemere, Surrey.

​

We will continue to hold this information and process it until you withdraw your consent or it is no longer appropriate. If you believe the information we held is incorrect, please contact us and ask for it to be amended or deleted.

 

​

Card Transactions

​

Your full credit card details are not retained from any in-store, website or telephone transaction.

 

​

Data Security

​

We are registered with the ICO under the Data Protection Register.

​

We are committed to keeping your personal data secure and have implemented security procedures to prevent unauthorised access. We will not sell your data to any other company or third party. However we may provide it to a third party for a specific purpose (such as despatching an item to you) and with your specific consent.

 

​

Website Cookies

​

This site uses cookies which are small text files placed on your device. These track how you use the website, record whether you have seen particular messages and help provide a better user experience. Cookies allow the site to remember your likes and preferences, as well as storing information for items such as shopping baskets. 

​

Our use of cookies helps us identify which pages are most popular, and we use this information to improve our website and better customise it for our customers. This information is only used for analysis purposes.

​

Cookies help to improve your website visit but should you object to them, they can be disabled in your browser. Please follow the links below for more details on disabling cookies in the most popular browsers:

​

Google Chrome:  https://support.google.com/chrome/answer/95647?hl=en

​

Safari:  http://help.apple.com/safari/mac/8.0/#/sfri11471

​

Internet Explorer:  http://windows.microsoft.com/en-GB/internet-explorer/delete-manage-cookies

​

Firefox:  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

 

​

Contact

​

Should you wish to contact us in relation to your privacy, please email us at sales@have2haveit.co.uk.